Customer Reviews

Please complete the form below if you’d like to send us a review:


Colin and Tom

I just wanted to thank you both for the work that you did last week. We both really appreciated working with you, right from the outset, you had a ‘can do’ approach to the work, and it was a pleasure dealing with such nice people. Also, thank you for your consideration in keeping the disruption to our neighbours to a minimum, and for leaving everything tidy after you’d finished. I only wish we could have ordered perfect weather for day 2 as well as day1!

With best wishes

Gerry & Martin, Flushing, November 2019

Warm again!

Very happy with our new boiler installation, looks great works great.
Tommy was very efficient and helpful, highly recommended..
Always leave a biscuit for him!!
Was there when we needed him every time we called to help out before the new boiler was fitted!!

Stephen & Helen, Truro, November 2019

Excellent!

Had a new heating system installed, excellent service from start to finish, no mess, no fuss can’t recommend enough.

Sharon, St Dennis September 2019

Highly recommended

From the very first enquiry to installation completion the service was first class. Tom understood completely what we wanted to achieve. The engineers arriving on agreed date and left everything clean tidy and working exactly as we wanted. We had an old boiler replaced with a combi boiler which entailed modifying the existing system and removing redundant items, cylinder, etc. Everything was done very efficiently and we were given instructions and information about how to use the new system.

John & Celia, Mylor, September 2019

Excellent service yet again from Tom

We returned from holiday to no hot water or heating. Tom arrived promptly and out of hours the same day, sourced a new part and returned the next day when it arrived. Could not have been any quicker.
Excellent service, gives us peace of mind and warmth. Highly recommend Tom and his team.

Tina & Rick, Truro, September 2019

New Boiler

Fitted new boiler, fast, efficient good price, very tidy workers The whole process from quote to installation was excellent.

Liz, Truro, August 2019

Amazing service! Superb

I couldn’t have had a better experience. They worked around me with my changeable moving house dates and managed to fit me in. The job ended being a bit more tricky getting a gas line under the house so they stayed late so it could be finished and ensured we had hot water. Price was good too – I paid the initial quote. I couldn’t recommend these guys more highly!

Arlo, Penryn, June 2019

Very Professional

After using the Worcester website for approved companies to supply & fit a new boiler and receiving quotes from a selected few. We decided to use Mike Couldry not just because of the very reasonable price quoted bit because of the first impression I got from Tom. He was very informative about the product, what would & wouldn’t be needed, and how long it would take to do the job. On installation day Tom and the guys arrived nice and early got the job done with no fuss and left no mess. Definitely would recommend AAA+++ 

Martin, Shortlanesend, Cornwall 2019

Excellent service

Excellent, professional service & workmanship from the initial advice & planning to the completion of the boiler installation. A good-humoured team, communicative & hard-working.Thanks to Colin, Tom, Dan & Luke.

Joseph, Falmouth, April 2019

Very pleased

The guys a great job, from the initial advice and quote, to the fitting. Very professional, friendly and polite. Highly recommended.

Ben, Cornwall, April 2019

Job well done

Had a new boiler fitted. They were friendly, polite & very efficient. Excellent service. Highly recommended.

Cheryl, Mabe, April 2019

Excellent service

Thank you again for servicing our boiler today. What a great company to deal with.

Thank you so much

Dave, Redruth, April 2019

Very happy

Excellent service, polite and friendly.

Alex, Falmouth, April 2019

A Job Well Done!

A professional company who could not be more helpful They provide a friendly and efficient service. We have a nice warm home again. I would be happy to recommend them to friends and neighbours. 

Mick G, Falmouth, April 2019

Lifesaver

I called these guys in a plumbing emergency to my hair salon in Truro.. Tommy came straight out and was so efficient at letting me know what was wrong and fixing my problem super quick!! All in time for a hair colour to be washed off…. he saved the day!! Thank you.

Brie, Truro, April 2019

First Class Job

A bath was removed and a walk-in shower installed on time and on budget. First class job by all concerned. The house was left neat and tidy. I was very impressed.

Tony & Sally, Falmouth, March 2019

Highly Competent

Tom SR, Dan and Luke installed our Worcester Bosch boiler and cylinder over a 3 day period. They did an excellent job, attending to every detail, and were nice people to have around. All the work was completed to a very high standard and we are really pleased with the job!

Peter, Gorran Haven, March 2019

Excellent fitting of new boiler

Fantastic, professional company who couldn’t be more helpful. The service they provide is outstanding, nothing is too much trouble. From the initial quote to installing a new boiler, pipe work, etc to aftercare – all was faultless, I’m so happy with the service I received and highly recommend. Thank you so much Tom and team, simply brilliant.

Linda, Truro, March 2019

New Boiler 

Have just recently had a new Worcester Bosch condensing boiler fitted by Mike Couldry Plumbing & Heating. From start to finish this contract was carried out to the highest standard. From the quotation to the complete installation their workforce were very polite and friendly. The operating instructions were explained to me to my satisfaction and I was told to get in touch if there were any problems, which there were none. I cannot recommend them highly enough

Tony, Truro, March 2019

Brilliant job

Clean tidy job and I am very happy.

Suz, Falmouth, February 2019

Polite and helpful

Great tradesmen. A pleasure to have in the house. Clean & professional. A brilliant job. Thank you.

Cheryl, Cornwall, February 2019

Excellent & professional engineers

I absolutely recommend this plumbing and HTG firm. They are punctual, tidy and friendly workers. Highly recommended. Thank you. Very competitive prices too.

Daniel, Cornwall, February 2019

Our new boiler was fitted last October to replace a geriatric one..

Brilliant advice from Tom who advised and guided us through the entire process prior to the fitting. The team were tidy, considerate and cleaned up after themselves – always a plus! 
I would definitely recommend this company!

Geraldine. Porkellis. January 2019

New boiler!

We had a new boiler fitted by Mike Couldry Plumbing and Heating Ltd with excellent service and advice from Tom. Our old boiler was so inefficient compared to the new one. The fitters were polite and very tidy workers, many many thanks, would thoroughly recommend his team.

Rose & Ollie. Perranwell. December 2018

Excellent Service from initial contact to installation.

Our old Oil Boiler gave up just as we were selling the property and about to exchange contracts. 

At the site survey Tom was very professional in assessing the work required and how they would install the boiler to meet current legislation. The Quotation arrived next morning as promised and all the documentation supplied was very comprehensive, easy to understand and would meet the requirements of our buyers solicitors.

On the day of installation Tom and Colin arrived on time and were very neat and tidy both in removing the old boiler and installing the new. At the end of the day, we were left not only with a warm house, but all the documentation required for our house sale to proceed to completion!

Thanks Tom and Colin.

John & Gay, Perranporth. November 2018

Warm at last!

Couldn’t rate these guys highly enough! Have sorted us out with a new boiler and heating system just before the cold sets in! Really hard working team and such nice blokes. Would 100% recommend! Thanks so much

Tom & Emily, Greenbottom, October 2018

Impressed

Mike Couldry Plumbing & Heating Ltd have just installed a new combi boiler system as promised in a highly efficient & friendly manner. I have no hesitation in recommending them to all my friends and was most impressed with the service they offered.

William, Cornwall September 2018

Heating Refurb

Lovely bunch of guys working as a team Courteous, hard working and a great job done. I’d recommend them to do any job without hesitation. Thanks for being so helpful and accommodating to our change of work plan.

Con & Lynne. Threemilestone. August 2018

Had the Mike Couldry team in to refurb my bathroom whilst i moved out to enable the works to be carried out. At long last, I have moved back in and the bathroom is absolutely perfect, everything I requested and more. Excellent work, many thanks for such a brilliant job.

Alison, Perranporth August 2018

We have just had a new Worcester Bosch boiler fitted in our bungalow by Mike Couldry’s team. We are very impressed with their work!!
They were neat and tidy during the work, the finished product and fittings all neat and tidy and all debris remove from our property. Tom and Colin were very friendly and extremely helpful and got on and finished the job very quickly. Tom came out and went through the spec and quote and made sure we had what we needed for now and into the future without going over the top. He really listened to what we wanted and needed. Thanks Tom!
Fantastic work from a local Cornish company! If you are thinking about using them for your boiler/heating needs, we think you will be very pleased too. 10/10 from us! Thanks guys!!

Jeff & Debbie Maddern, Mabe. August 2018

Fantastic, highly recommend

Highly professional company. Skilled and very considerate from initial meeting & quotation to completion of gas central heating refurbishment. Could not be more pleased. Thank you Tom, Dan & Tom snr.

Leslie and Mary, Penzance. June 2018

A superb installation

I followed your recommendation for Mike Couldry Plumbing & Heating Ltd, as a Which Trusted Trader to install a new oil fired boiler. I was not disappointed. I was very impressed with the care and skill with which they went about the installation. Nothing was too much trouble for them and they went out of their way to explain the procedure they were following. I have no hesitation in recommending them and will employ them to service the boiler each year.

John, Cornwall June 2018

Job well done with courtesy

Thank you to Tom and Colin for a great job connecting up the gas and installing a new gas boiler. It was a delight having them. They worked non-stop and they couldn’t have been more helpful. It made the whole thing of changing from oil to gas easy.

Jennifer Perrett, Devoran. June 2018

Five Star!

Tom and his team did an excellent job of installing our new boiler and heating system. First-class workmanship, hard working team and the week’s work was finished exactly when promised. Highly recommended.

Richard. May 2018

Professional & friendly

We had a bathroom re-located in our house. We now have a luxurious bathroom of the highest quality. A very professional and friendly service with huge attention to detail. Great job highly recommended.

Peter, Truro. February 2018

Proper job

Proper job (as we say in Cornwall) Pleasant tradesmen who arrived on time, completed job in time. Even though danger of being snowed in as we had worst winter weather for many years.

Brian M, Falmouth. March 2018

Warm House

I’m writing this from my WARM house! I know literally nothing about boilers so can’t describe it in any way shape or form BUT, we had our new boiler installed yesterday, wonderful! The guys are super friendly and professional! Gave us an ‘idiots guide’ to using the boiler which was super handy. Would definitely recommend this company. Not all hero’s wear capes guys!

Pat Green March 2018

Pleasant and Professional

Tom and his team fitted us a new Worcester System gas boiler. They were pleasant and very professional throughout the process, from quote to installation. Unfortunately we picked a very bad day in terms of weather. Cold and substantial snow and ice. In spite of this they completed the job in a day and a half and also ensured that we were not left without heating overnight. We are very pleased with the boiler and would strongly recommend this Company if you want a quality, efficient job at a fair price.

David Fraser, February 2018

Tip-Top

I had four quotes, and was very impressed with the advice Tom gave me, very professional. I had a Combi boiler and electric fire fitted, Tom advised me of the one’s that I needed, and would not have to chip out bit’s of the fireplace, when fitting the electric fire. The quote was very well presented and personal, not the normal big standard.

Two excellent workman, very pleasant, clean and tidy. Job done in a day and a half. I would recommend Mike Couldry Plumbing and Heating Ltd to anyone.

Dave L. February, 2018

Friendly and Professional

There was not an obvious solution to provide the heating and hot water for our house. On our initial meeting, Tom provided some thoughtful options and clearly knows his stuff. Their quote was very fair, work was scheduled in to the diary, started on time and completed within the expected 4 days. The team must have worked hard to get it all done, and left the place really tidy. I have been most impressed by the friendly and professional approach throughout, and would not hesitate to recommend this company

Scott. St Martin 2018

Fantastic service

Fantastic service by Tom and team who moved and fitted a new boiler in my home in January. All done in one day. Very happy customer and would highly recommend.

Saira. January 2108

Excellent job, very professional

I found the firm excellent to deal with both over the phone and on the job. They took away the old pipework, cylinder etc. I would certainly recommend them to anyone else.

Peter Arthur, Cornwall03/11/2017

Excellent company

We have dealt with Mike Couldry Plumbing & Heating since 2008 and found them to be very polite, friendly and very professional in all aspects of plumbing and heating, nothing is too much trouble and will always attend if there’s an issue.

We can certainly recommend your company. Thank you

John Dunn – November 2017

Excellent job

Prompt and efficient. Replaced old boiler swiftly and with minimum disruption. Highly recommended.

Teresa, Cornwall – September 2017

Absolutely Thrilled

We just had our bathroom refitted by Colin and his Tom. We are absolutely thrilled with the result and would not hesitate to recommend them. Very good value for money and I cannot believe the difference. Many thanks.

Zita and Hugo – August 2017

Excellent salesman

Gave me all the information I needed to help me decide which boiler to go for. The 2 engineers arrived on time were clean and tidy with their work, even covered the carpets with a plastic sheet from a roll. Everything was left clean and tidy and all redundant equipment and packaging removed. Best of all, the boiler is much quieter than the old one, as it is located in a cupboard between our 2 bedrooms this was important. Well done, I would recommend this company.

Brian B – August 2017

Excellent service

Highly recommended, professional and trustworthy service. Will definitely use again.
 
Dean, Cornwall – June 2017
 

Excellent workmanship

We are delighted with a very professional job carried out by Colin, who gave us great advice on first visit, then joined by Tom and Dan. Our new boiler, 2 radiators heater and new valves were fitted with the minimum of disruption. Lovely considerate people to deal with, prompt completion, clear communications, very neat and tidy. Reasonable prices. Highly recommended.
 
Andrew, Cornwall – June 2017
 

FANTASTIC WORKMANSHIP ON FULL GAS CENTRAL HEATING INSTALLATION

What a fantastic job TOM & DAN have done.Full gas central heating installation , What excellant workmanship! FROM SURVEY BY COLIN TO COMPLETION , Extremely helpful. I cannot recommend this firm highly enough. Nothing is too much trouble .COLIN, DAN, & TOM A REAL CREDIT. FANTASTIC JOB DONE . THANK YOU .

MR F.T. KNUCKEY . ILLOGAN . 15TH MAY 2017

Prompt and Courteous, and Extremely Professional

Having dealt with Mike Couldry Heating for the past 11 years which includes a first class Worcester Bosch central heating system, and the annual servicing,I can highly recommend them.The service given is both prompt and very courteous, and extremely professional, safe in the knowledge that they are an honest and efficient company.

Dale Bradley – May 2017

New Bathroom

I have had my bathroom and toilet, which were two rooms turned into one room. Mike Couldry came and removed all the old fitting very efficiently and quickly, to make it safe for the builder. The builder then came in and removed the walls and made good. Mike Couldy then came back to put in the first fix for the furniture to be fitted later, which they sorted out very well, as they always confirmed with me what they intended to do. This work was competed very well and quickly. The tiler came in next and when he had finished, Mike Couldry came back to put in the new furniture, Shower, Bath, Toilet and Bidet, which all went very smoothly, as they had put a lot of thought into the job right from the beginning of the work needed to be done. Over many years Mike Couldry have worked for me with fitting a new boiler and now servicing it. Completely changing an ensuite to a wet room which was a lot of work. They have always been very polite and helpful and very trustworthy and reliable with very good workmanship. I would without hesitation highly recommend them.

Jenny Goodman April – 2017

New Heating Installation

Just had my heating done with them! Very professional , clean and tidy! The work was immaculate ! Highly recommended!!

Hannah – April 2017

Boiler Repair

Great service! Replaced a part & fixed my boiler almost the next day so we were’nt left in the cold all for a very reasonable price. Will be recommending them to anyone else who needs any plumbing & heating work.

Sam Hellinikakas – Mar 2017

Best in the southwest!

What can we say! Mike Couldry heating specialists are absolutely brilliant. We have had a new central heating system fitted from scratch as the previous owner of our house only used oil! They have also fitted and plumbed our new bathroom and upstairs toilet, including sourcing some beautiful finishing touches for our refurbished cast iron bath. It looks just perfect. Tom, Tommy and Colin are friendly, professional, extremely knowledgable and very reassuring. Our house is now warm and running efficiently – Tommy came and gave us a demo of how the boiler works a few weeks after we moved in – such great customer service. We would recommend these boys to our friends and family without a doubt. Thanks so much guys!

Aaron & Jamie Feb – 2017

LGP Boiler Service

Recently had my LGP boiler serviced which was originally installed by Colin & Tom some years ago. Always had good service from them, very professional and wouldn’t hesitate to recommend to family and friends, in fact I already have.

M Rolling Jan – 2017

Worcester 30Si
Boiler Replacement

An excellent job; good value, efficient, quick and no mess. Pleasant and helpful people.

Philip and Claire Jan – 2017

Rayburn Servicing

We’re sorry to post an unfavourable review after all the preceding praise. For four years one of the Mike Couldry team has serviced and repaired our Rayburn boiler and heating system; the boiler kept going wrong and we must have paid out several hundred pounds over this period. This winter the boiler broke down once more and the house was unheated. We asked Mike Couldry to help us urgently, but no one was available for over two weeks and then our phone messages went unanswered. Eventually we called in another firm who specialise in Rayburns; they came out next day and quickly corrected the problem, which they found had arisen from poor servicing in the past. It seems from other reviews that Mike Couldry are good with Worcester-Bosch, but we can’t give them high marks for Rayburns.

Chris and Heather Jan – 2017

Heating System Replaced

Tom and Colin did an exhalant job replacing all my pipe work, radiators, and boiler.the work was carried out to a very high standard I could not find fault. They do like plenty of tea butt drink it on the move.

Joe Roberts Jan – 2017

External Oil Boiler Install

Tom and Colin have done a really great job with our boiler installation. They are both lovely professional people who obviously take pride in their work. The neatness of the new pipework has been admired by visiting family members! Everything was done to a very high standard and has worked perfectly from day one with no teething problems at all. We would highly recommend them without hesitation.

John and Nicky Dec – 2016

New Oil Boiler Tank and Iinstallation

We needed a new oil boiler and oil tank. We looked at several providers and the Mike Coudry team’s professionalism came through strongly at every stage: an efficient quotation with the flexibility to build in the things we needed – like a tricky location to hide the oil tank. Installation wasn’t immediate but they gave us a firm date and duration from the start and stuck to it exactly. They were very pleasant and helpful (and even shifted the old Aga which was definitely going the extra mile). I chose on quality rather than price but they happened to be the most competitive as well and the bill was exactly what they said it would be. A new boiler and tank is always going to be a big bill but I felt very confident trusting these guys with the work and I am very pleased with the outcome. Top marks.

Ranulf Scarbrough Nov – 2016

Worcester boiler and central heating insallation

I am more then delighted with Tom and colin’s professional workmanship, all work done to a high standard, cleaned up after themselves, could not have asked for more. I have recommended them and will definitely keep doing so. MANY THANKS.

Shirley Sep – 2016

Worcester Bosch

Mike Couldry heating and plumbing, installed our new boiler whilst we were away from the cottage. They turned up when they said they would, did a great installation job, and left the place clean and tidy. Their prices are competitive, they do exactly what it says on the tin. First class service, wouldn’t hesitate to call them every time we need a heating consultant and/or a plumber. Thanks a lot for every thing.

Judy and Tony Blincowe Aug – 2016

Oil Tank Installation

We’ve just had a new oil tank installed by Mike Couldry Plumbing. Colin and the guys arrived early as arranged and got stuck in. I found them to be hardworking, courteous and reliable. They did a thoroughly professional job and I would not to hesitate to use them again.

Rob & Jo Aug – 2016

Boiler Installation

Top marks for an excellent job done. Theirs was not the cheapest quote but looked the best deal with a ten year guarantee. Colin and his mate came and worked like slaves on the hottest day of the year to get the boiler in and working in one, eleven and a half hour, day. Everything they did was just as you’d hope from the best tradesmen available, from minimising dust to clearing up before they left after having fully explained the workings of the new system. Well pleased we chose them and will certainly keep the phone number handy in case we ever need other plumbing work.

Henry Purbrick Aug – 2016

Boiler Installation

There are companies who provide good service, there are companies who provide very good service but if it’s excellent service you are looking for then look no further.

Graham & Pamela Cain – Jul 2016

Heating and Bathroom Iinstall

Would not use anyone else!
If I could score 10 out of 10 I would! Was so happy my heating installation that I had them back to do my bathroom and yet aagin it was a professional job from start to finish by Tom and the team. I have them back every year for the boiler service and any other jobs i need doing! Would recommend to anyone without hesitation.

Sylvia James – Jul 2016

Worcester Bosch Greenstar Heatslave

We got a very quick response after our old boiler passed away and were without hot water. Tom, Colin & Tom snr. all extremely professional and we have enjoyed excellent customer service. Would definitely use again and not hesitate to recommend to friends.

Don & Jill – Jul 2016

Boiler Installation and Follow-up

Great service and professional.
We had our boiler installed by Mike Couldry in December 2014 and were very impressed by their professionalism and friendly service. Tom Osbourne did the job to the highest standard and has given us excellent after-care. We thoroughly recommend this firm.

Margaret Knight Jul – 2016

Boiler Installation, Service and Landlord Gas Checks

Professional Perfection.
Cannot speak highly enough of this company. Staff are so helpful, pleasant and “get on with the job”. We have used Mike Couldry for several jobs from Bosch boiler installation, annual boiler checks and landlord gas certificate checks. They are trustworthy and reliable and I highly recommend their workmanship.

Sue Blamey Jul 2016

Boiler and Shower Installation

I have had Mike Couldry install two Worcester Bosch boilers and without hesitation, would recommend them to friends and family. Excellent workmanship, very polite and courteous, cleaned up at the end of each day and all the rubbish was taken away. A very professional job from start to finish.

Mr Vincent – March 2016

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